Douyin to drop filing proof for colour-contact sellers on 11 November

· Platform Rules · Douyin

A contact lens storage case with one green lid on, on a white surface
A contact lens case. Coloured and clear lenses, lens solution and hair-removal devices fall under the Douyin category rule. Photo: Lee Haywood, CC BY-SA 2.0, Wikimedia Commons

Shops selling colour contact lenses and hair-removal devices on Douyin (抖音) will no longer have to upload proof of an online medical-device sales filing, under a revised category rule the platform posted on 3 November. The change is expected to take effect on 11 November, once a public notice period running to 10 November closes.

The rule covers Douyin’s “beauty and body” sub-category within medical devices and health products. Its five product lines are colour contact lenses, clear contact lenses, lens care solution, lubricating eye drops and hair-removal devices.

A filing certificate drops off the list of required papers

Under the current version, sellers in the sub-category must submit a medical-device online sales filing certificate that names the platform they sell on (医疗器械网络销售备案证明). The revision removes it from the industry qualifications Douyin collects.

The obligation towards regulators is still spelled out. The revised text says every merchant selling medical devices must notify the drug regulator of online sales, and the platform reminds sellers to complete that report with their local authority.

Douyin beauty and body medical devices: what the revision changes
PointCurrent ruleRevised rule
Online sales filing certificate naming the platformRequired industry qualificationNo longer required
Product title wording–Two clauses added: no unverifiable or superstitious claims; promotion must be plain, true and verifiable
Public notice period–3–10 November 2026
Effective dateFirst in force 3 August 2023Expected 11 November 2026
Note: Douyin says it will publish the final rule separately after the notice period. Source: Douyin E-commerce (抖音电商), ‘关于修订《【美容美体医疗器械】品类管理规范》的公示通知’, 3 November 2026

Titles may not lean on unproven science or superstition

The second change adds two lines to the rules on product titles and descriptions. Sellers may not use claims that cannot be substantiated or that rely on superstition, and promotional wording has to be easy to understand, truthful and checkable.

These sit beside a long list of existing bans. Titles cannot promise a cure, use superlatives such as “most advanced”, or cite unverified “research findings”. Spokesperson materials are also barred, including tags like “same style as [celebrity]”.

For colour lenses, the product page must show correct use, precautions, the lens parameters and the adverse reactions that decorative colour lenses can cause. Every listing in the category needs five main images, with the third showing the registration or filing certificate.

Brand entry still hinges on sales and an NMPA number

All five product lines stay under targeted admission (定向准入), meaning Douyin reviews each application before a shop can trade. For lenses, lens solution and eye drops, a brand qualifies through sales or ownership, and must also carry a valid registration number that can be looked up on the National Medical Products Administration (国家药品监督管理局, NMPA) website.

The sales test is more than 3 million in cumulative transactions across mainstream e-commerce platforms over the past 12 months, or more than 1 million on any one of them. The alternative is being a sub-brand of a company listed on a domestic main board.

Store rules are narrower for hair-removal devices. Only official flagship and flagship stores are admitted, they may sell nothing but medical devices, and the brand must be well known or one of certain growth-stage “potential” brands. Lens shops can also be specialty or exclusive stores, with an experience score above 73 if already open.

Imported devices keep their paperwork trail

Sellers of imported Class II and III devices must still provide a Chinese customs import declaration from the past year that shows the brand and product name. They also need import purchase records uploaded within the last two years.

A third-party test report issued within the past year by a CMA- or CNAS-accredited laboratory is required too. Where the importer named on the customs form is outside the brand’s authorisation chain, the seller must add an entrusted-import agreement.

Livestreams and short videos are covered as well. Products sold through them must hold a medical-device advertising approval number, and creators describing a device must stick to what its registration certificate and approved instructions say.

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